We created a PremierEssay review based on the information we extracted from different sources. Our starting point was PremierEssay.com. We found relevant details on how the ordering process works, the type of services delivered, and fees. We also ordered a piece of content directly on the website and checked whether what we read about the company was true in terms of prices and quality.
We also used additional resources like blogs, social media, or forums. As we know that writing companies showcase only positive testimonials on the site, we wanted to see what is the overall feedback. We discovered a generally positive opinion coming from past clients. They appreciated the customer support staff and the writer’s quality. We consider that these elements recommend PremierEssay is a reliable writing service provider.
We consider that it is essential for a company to offer affordable prices and keep pace with the market’s trends. Right now, the average price for a high-school one-page essay is somewhere between $11 and $14. Therefore, we did a simulation to check whether PremierEssay manages to stay on this average. Also, we tested whether the company has some hidden costs and we would pay a different price when they reach the checkout process.
On the homepage of PremierEssay.com, we found a price calculator. We wanted to see how much we would have to pay for a high-school essay which should be delivered in 14 days. The price delivered by the calculator was $12.99/page. Considering the price range mentioned above, we can say that PremierEssay manages to keep prices affordable and in the market’s benchmark.
However, these prices are not final if you take a look at the discount rates. Any new customer who submits an order on the PremierEssay website will benefit from a special discount. It is applied only once, in the first order. But, the discount opportunities continue proportional to the volume of pages ordered. This price reduction system encourages clients to come back for more orders and reach different levels that trigger the following discounts:
- 5% discount for 15+ pages
- 10% discount for 50+ pages
- 15% discount for 100+ total pages
The great thing about these discounts is that they are permanent. So, once you reach one of the stages mentioned above, you will have the respective price reduction every time you place a new order on the PremierEssay website. We also recommend clients to check the company’s website periodically for special occasion sales and seasonal discounts.
List of Services
PremierEssay targets different categories of clients. Students, business owners, or young professionals will find relevant services on PremierEssay.com and a specialized writer who can take care of their needs. Besides, the company has a strict selection process for its writers. In general, it hires professionals who have a bachelor’s degree from a university in the U.K., U.S., New Zealand, or Canada. However, non-native English speakers are accepted if they can prove that they have fluent English skills and relevant experience in a certain domain. Thus, the company manages to deliver high-quality services and keep customers satisfied.
Now coming back to the list of services delivered, students can order essay writing, dissertation thesis, research paper, editing, or proofreading services directly on the company’s website. The writers can meet any type of difficulty level. For example, they can write papers for college, HNC/HND, undergraduate, master’s, and doctorate levels.
Professionals can collaborate with PremierEssay for CV or cover letter writing services. The vendor’s writers have the necessary creativity and knowledge to highlight the client’s experience and convince international recruiters of the candidate’s abilities. The writers can prepare a resume for different positions, from beginners to executive positions.
Business owners and entrepreneurs can work with the vendor’s writers to produce web content. A business can survive only if it has clients. Therefore, PremierEssay selected experienced writers who know how to write content that keeps a business’ clients engaged, attracts new leads, and follows the owner’s voice.
PremierEssay does a good job of securing the payment process. Clients need to feel that their accounts aren’t at risk if they decide to pay for an order on PremierEssay.com. Payments can be done via debit or credit card. Not all cards are accepted. Thus, clients should check the vendor’s website before they finalize the ordering process. The following types of cards are accepted:
- American Express
To add more flexibility for clients, the company decided to accept payments via WireTransfer. This method is pretty similar to PayPal and is usually used by students.
In our opinion, a writing company needs to have comprehensive policies for refunds and revisions. We found that the vendor does a good job of clarifying the situations when the client can ask for his/her money back or a free revision.
Clients are entitled to ask for their money if they are in the following scenarios:
- 100% refund is awarded to a client who cancels his/her order before PremierEssay assigns a writer to do it
- 70% refund is given when the client wants to cancel the order after the vendor already has a writer who can do the order.
- 50% refund is granted when the customer stops the order in the middle of the deadline period. This means that the writer has already worked on half of the paper and should be compensated for his/her effort.
Each refund request is treated individually by the customer support team. They will check whether the client is eligible for a refund. Late delivery can also be compensated if the delay occurred from the writer’s fault. Apart from encouraging clients to talk with the support team, the refunds policy that for delays in papers with deadlines of 14+ days will be of a maximum 7% from the amount paid. However, there are situations when the writer cannot be considered responsible for the late delivery:
- The customer didn’t reply on time to the writer’s request for additional details regarding the order.
- The writer has solid proof that shows that he/she had technical difficulties and couldn’t connect to his/her laptop or browser.
- The client voluntarily decided to give the writer more time to prepare the paper.
A client will benefit from free revisions if he/she submits the request in 14 days since the paper was delivered by the writer. Any grammar or spelling errors or plagiarism issues should be fixed by the writer. If the request comes after these 2 weeks, then the client will pay extra fees to benefit from the revision. Also, the instructions mentioned in the revision request must be the same as in the initial order. In case the client changes the requirements, the writer will consider that this is a new order and will charge the customer accordingly.
Is the Site Reliable?
PremierEssay.com convinced us for many reasons. The site has a professional look. It is clear that the company worked with an experienced web developer and allocated a budget for it. This means that the vendor respects its clients and keeps their information under control. Another sign of reliability is given by safe payment methods. Thanks to them, the clients don’t have any emotions when they finalize the payment on PremierEssay.com. Besides, we also identified cookies and confidentiality policies. This means that customers’ personal details are strictly protected.
We consider that PremierEssay comes with the following pros:
- Permanently available customer support staff
- Friendly prices
- Volume discounts
- Clear policies for refunds, revision, and confidentiality
- Secure payment methods
- User-friendly website
In our opinion, PremierEssay could do better in the following areas:
- The company doesn’t offer enough information on the owner’s experience in delivering writing services
- The originality report should be offered for free
In conclusion, PremierEssay is a legit writing company. We have many reasons to give this verdict. First, the prices are affordable and in line with the market’s average. Also, the fees become friendlier thanks to the newcomer and volume discounts. Besides, we submitted an order and could check the writer’s quality. We identified that they do a good job and keep high-quality standards. Finally, we liked that it has an extensive list of services. Therefore, PremierEssay manages to satisfy a large category of clients.